Mobile Service Technician

Location: Burwell
Sector: Transport & Logistics
Rate: £28,000 – £37,000 per annum
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Job description

Are you a skilled technician with mechanical, electrical, or hydraulic experience?
Join a well-established service and repair team where your expertise will enhance customer satisfaction and help maintain premium turf and agricultural machinery, including Toro and other top-tier brands.

Location: Burwell, Cambridgeshire
Pay rate: £28,000 – £37,000 per annum
Contract type: Full-Time, Permanent

Job Objective:

To provide practical field-based service, repairs, and technical support to end users, ensuring high levels of customer satisfaction and performance through a focus on first-time fixes and efficient service delivery.

Key Responsibilities:

  • Carry out servicing and repairs on Toro and other branded equipment at customer locations.
  • Diagnose faults effectively (mechanical, electrical, or hydraulic).
  • Maintain a high level of professionalism and customer service at all times.
  • Ensure accurate record-keeping for all work completed.
  • Promote and maintain high safety standards on-site and in the workshop.
  • Liaise with the Service Manager and parts team to ensure smooth operations.
  • Represent the company positively with a clean, professional image and well-maintained service vehicle.
  • Attend training sessions for continuous personal and technical development.

What We’re Looking For:

  • Strong mechanical, electrical, or hydraulic fault-finding experience.
  • Excellent communication skills (written and verbal).
  • Customer-focused mindset with strong problem-solving ability.
  • Able to work independently and manage workload effectively.
  • Proficient with Microsoft Office and job tracking systems.
  • Willingness to travel locally to customer sites as needed.
  • Full UK driving licence required.

Core Competencies:

  • Customer Orientation
  • Problem Solving & Results Driven
  • Team Collaboration
  • Technical Expertise
  • Integrity & Accountability
  • Adaptability & Innovation

Benefits:

  • Competitive salary based on experience
  • Ongoing training and development
  • Company vehicle (for fieldwork)
  • Tools and PPE provided
  • Supportive, team-focused environment